REFUND & CANCELLATION POLICY

1. Booking Cancellations

Customers cannot cancel bookings at any point after checkout. Bookings are non refundable.

2. Change Requests

Booking changes are subject to availability.

3. Faulty Equipment

If equipment arrives faulty or unusable, Vowzi will provide:
• replacement equipment where possible;
• partial refund; or
• full refund where required under Australian Consumer Law.

4. Change of Mind

Change-of-mind refunds after checkout are not available.